FAQ

1. How can I place an order with Blaze Zone Exotics?

To place an order, simply visit our website, browse our product selection, and add items to your cart. Once you’re ready, proceed to checkout and follow the prompts to complete your purchase. You can also order in-store if you prefer a face-to-face experience.

2. What payment methods do you accept?

We accept various payment methods, including cash, debit cards, and most major credit cards. Please note that due to federal regulations, we are unable to accept payments via credit cards issued by major banks.

3. Can I cancel or modify my order after it’s been placed?

Yes, you can cancel or modify your order as long as it hasn’t been processed for fulfillment. Contact our customer support team immediately info@blazezoneexotics.com to make changes.

4. Are there purchase limits for cannabis products?

Yes, in compliance with state laws, there are limits to how much cannabis can be purchased per transaction. Please refer to your local regulations or contact us for specific details regarding allowable quantities.

5. Do I need to provide ID when placing an order?

Yes, government-issued photo ID is required to verify your age and legal eligibility to purchase cannabis products. We accept valid driver’s licenses, passports, or state-issued identification cards.

FAQs for Shipping

1. Does Blaze Zone Exotics offer shipping services?

At this time, we do not offer shipping services for cannabis products due to legal restrictions. All orders must be picked up in-store or through curbside pickup.

2. Can I place an order online and pick it up in-store?

Absolutely! When placing your order online, select the “in-store pickup” option at checkout. You’ll receive a confirmation when your order is ready for collection.

3. What is the average processing time for orders?

Orders are typically processed within 2-4 hours during store hours. We recommend placing your order as early as possible to avoid delays during peak times.

4. What happens if I’m unable to pick up my order on the same day?

No worries! We’ll hold your order for up to 2 days. If you’re unable to pick it up within that time frame, it will be canceled, and you may need to place a new order.

5. Is there a curbside pickup option available?

Yes, we offer convenient curbside pickup. When placing your order, choose this option, and follow the instructions provided in your confirmation email. Upon arrival, park in the designated area and email info@blazezoneexotics.com to have your order brought to your car.

Have more questions? Reach out to us at info@blazezoneexotics.com, and we’ll be happy to assist!